Change management

Changes and change management practicies. The research consists in studying Project Management Office roles and functions in change management activities held in the companies. Compare the Project Management Office roles and change management models.

Рубрика Менеджмент и трудовые отношения
Вид дипломная работа
Язык английский
Дата добавления 05.07.2016
Размер файла 2,7 M

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· Functional organization

· Project-based organization

· Mixed organization

3) Identify your position in the company: *

· Intern/trainee

· Specialist

· Manager

· Middle manager

· Top manager

· CEO

· Project manager

· Program manager

· Portfolio manager

· Owner (entrepreneur)

4) Please, identify one of the changes your organization has faced *

During the following questions, please, describe this change

5) How often does such kind of changes (in general) happen in your company? *

· Continuously

· Often

· Sometimes

Rare

6) How many organizational parameters do these changes involve? *

Parameters could include organizational processes, structures, culture etc.

· One or several parameters

· Many parameters or organization in whole

7) These changes are aimed to: *

· Continuous improvement of a distinct business processes, structures, tools etc.

· Improvement of business results by implementing significant changes or innovations

· Significant transformation of organization involving strategy, structure, culture and other organizational elements

· Resolution of a crisis, extreme situation requiring radical actions

8) Please, assess the readiness of organization to these changes: *

1

2

3

4

5

Not ready at all

Absolutely ready

9) How successful have these changes been implemented? *

Evaluate using the scale

1

2

3

4

5

Unsuccessfully

Absolutely successfully

10) Does the special departments or persons responsible for change management in general exist in your organization? *

· Yes

· No

· Don't know

11) If yes, please, clarify which ones:

12) Have you personally taken part in implementing this change? *

· Yes

· No

13) Change implementation has been realized in the boundaries of: *

· Daily functional activities

· Specific projects or programs

· Other

14) From organizational point of view what has been used during change implementation? *

You can choose any variants

· Standardized methodology, processes and tools

· Standardized reporting forms

· Information systems and programs

· Documentation archives

· Data bases of best practices

· Trainings and learning programs

· Mentoring

· Informational support and consulting

· Nothing

15) In your opinion, what of the mentioned above has not been used but had to be used? *

You can choose any variants

· Standardized methodology, processes and tools

· Standardized reporting forms

· Information systems and programs

· Documentation archives

· Data bases of best practices

· Trainings and learning programs

· Mentoring

· Informational support and consulting

· Nothing

16) During the change implementation the following functions have been realized: *

You can choose any variants

· Planning of the change process

· Resource search and allocation

· Purchasing and contract relations

· Recruiting, selection and evaluation of managers responsible for implementation of the change

· Team creation

· Development of the motivation system

· Kick-off meeting

· Risk management

· Communications

· Monitoring and control of the change progress

· Reporting to the top management

· Documenting changes in the planned process

· Archievation of knowledge accumulated

· Monitoring stakeholders' satisfaction

· Analysis and assessment of the results achieved

· Nothing

17) Which of these functions have missed but had to be applied? *

You can choose any variants

· Planning of the change process

· Resource search and allocation

· Purchasing and contract relations

· Recruiting, selection and evaluation of managers responsible for implementation of the change

· Team creation

· Development of the motivation system

· Kick-off meeting

· Risk management

· Communications

· Monitoring and control of the change progress

· Reporting to the top management

· Documenting changes in the planned process

· Archievation of knowledge accumulated

· Monitoring stakeholders' satisfaction

· Analysis and assessment of the results achieved

· Nothing

18) In case of implementing several initiatives simultaneously the following functions have been used: *

You can choose any variants

· Identification, selection and prioritization of initiatives

· Evaluating definition and implementation plan

· Cost analysis

· Initiation of the change

· Strategic planning

· Coordination between initiatives

· Program management

· Portfolio management

· Nothing

19) Which of these functions would be worthy to apply? *

You can choose any number of variants

· Identification, selection and prioritization of initiatives

· Evaluating definition and implementation plan

· Cost analysis

· Initiation of the change

· Strategic planning

· Coordination between initiatives

· Program management

· Portfolio management

· Nothing

20) Does the Project Management Office exist in your organization? *

· Yes

· No

· Don't know

21) If yes, does it participate in the change implementation?

· Yes

· No

· Don't know

22) If yes, please, describe briefly how it participate/participated in change implementation:

Where are you from? *

Change type/ Method, tool, finction applied

Organizational lerning

%

Further development

%

Organizational tranfrormation

%

Radical New positioning

%

Standardized methodology, processes and tools

7

88%

21

78%

7

78%

1

100%

Standardized reporting forms

6

75%

19

70%

6

67%

0

0%

Information systems and programs

6

75%

22

81%

7

78%

0

0%

Documentation archives

3

38%

9

33%

3

33%

1

100%

Data bases of best practicies

6

75%

17

63%

4

44%

0

0%

Trainings and learning programs

8

100%

23

85%

8

89%

1

100%

Mentoring

5

63%

18

67%

6

67%

0%

Informational support and consulting

6

75%

20

74%

8

89%

1

100%

Planning of the change process

5

63%

24

89%

9

100%

0%

Resource search and allocation

6

75%

22

81%

8

89%

1

100%

Purchasing and contract relations

1

13%

4

15%

3

33%

0%

Recruiting, selection and evaluation of managers responsible for implementation of the change

3

38%

17

63%

7

78%

1

100%

Team creation

3

38%

16

59%

8

89%

0%

Development of the motivation system

4

50%

14

52%

6

67%

0%

Kick-off meeting

5

63%

20

74%

5

56%

0%

Risk management

3

38%

15

56%

8

89%

0%

Communications

6

75%

22

81%

7

78%

0%

Monitoring and control of the change progress

8

100%

25

93%

9

100%

0%

Reporing to the top management

5

63%

22

81%

9

100%

0%

Documenting changes in the planned process

2

25%

12

44%

6

67%

0%

Archievation of knowledge accumulted

6

75%

10

37%

5

56%

0%

Monitoring stakeholdres' satisfaction

2

25%

12

44%

5

56%

0%

Analysis and assessment of the results achieved

5

63%

20

74%

8

89%

0%

Identification, selection and prioritization of initiatives

7

88%

22

81%

8

89%

1

100%

Evaluating defenition and implementation plan

5

63%

19

70%

7

78%

0%

Cost analysis

5

63%

23

85%

8

89%

1

100%

Initation of the change

3

38%

9

33%

3

33%

0%

Strategic planning

5

63%

18

67%

8

89%

0%

Coordination between initiatives

4

50%

18

67%

9

100%

0%

Program management

2

25%

9

33%

5

56%

0%

Portfolio management

2

25%

10

37%

6

67%

0%

Respondents

8

27

9

1

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