Good governance and service delivery in selected municipalities: the case study of east and west gojjam zones of amhara regional state
Assessment of good governance and service delivery in eastern and western Gojam zones (Ethiopia). Probabilistic and improbable methods for selecting participants. Provision of public services by municipalities. Learning and principles of good governance.
| Рубрика | Государство и право |
| Вид | статья |
| Язык | английский |
| Дата добавления | 29.03.2021 |
| Размер файла | 132,4 K |
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• To alleviate frequent staff replacement the municipalities should observe its negative impact on service delivery so that they should strive to retain or keep experienced staffs in the municipality.
• The municipalities should constantly monitor citizen's needs and expectations in order to respond to citizen's priorities for service improvement.
• Most of the respondents stated that the municipalities lack skilled human power. To this effect, the municipality should invest in educating manpower.
• The municipalities should build up institutional mechanisms that can allow the public to make direct involvement and disseminate information to the service users in a way that can be easily accessible by everyone.
• To address the challenges of good governance and inadequate service delivery, both municipality officials and the community members should work as much as possible.
good governance service municipality
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