Psychological capital as a moderator in the relationship between job autonomy and job stress: the case of Pakistan financial services firms
The annual costs caused by occupation-related stress are currently estimated at billions of dollars. The interactive role of psychological capital in the relationship between job autonomy and job stress. A level of job autonomy may decrease job stress.
| Рубрика | Психология |
| Вид | статья |
| Язык | английский |
| Дата добавления | 25.06.2021 |
| Размер файла | 256,6 K |
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Zhong J. I. E., You J., Gan Y., Zhang Y., Lu C., Wang H. 2009. Job stress, burnout, depression symptoms, and physical health among Chinese university teachers. Psychological Reports 105 (3 Pt. 2): 1248-1254.
APPENDIX
QUESTIONNAIRE PLEASE TICK THE APPROPRIATE ANSWER
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Demographics |
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Gender: Highest qualification: |
? Male ? Bachelors |
? Female ? Masters |
? M.Phil/MS |
? PhD |
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Designation: Age: |
? 18 to 30 |
? 30 to 40 |
? 40 and above |
Section 1: Job autonomy
1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree 5 = strongly agree
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No |
Question |
1 |
2 |
3 |
4 |
5 |
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1 |
The job allows me to make my own decisions about how to schedule my work |
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2 |
The job allows me to decide on the order in which things are done on the job |
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3 |
The job allows me to plan how I do my work |
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4 |
The job gives me a chance to use my personal initiative or judgment in carrying out the work |
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5 |
The job allows me to make a lot of decisions on my own |
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6 |
The job provides me with significant autonomy in making decisions |
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7 |
The job allows me to make decisions about what methods I use to complete my work |
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8 |
The job gives me considerable opportunity for independence and freedom in how I do the work |
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9 |
The job allows me to decide on my own how to go about doing my work |
Section 2: Job stress
1 = strongly disagree; 2 = disagree; 3 = neutral; 4 = agree; 5 = strongly agree
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No |
Question |
1 |
2 |
3 |
4 |
5 |
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1 |
I have often felt fidgety or nervousness as a result of my job |
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2 |
My job gets to me more than it should |
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3 |
There are lots of times when my job drives me right up a wall |
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4 |
Sometimes when I think about my job I get a tight feeling in my chest |
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5 |
I feel guilty when I take time off from the job |
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6 |
I have too much work to do and too little time to do it in |
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7 |
Too many employees get burned out by job demands |
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8 |
I sometimes dread the telephone ringing at home because the call might be job-related |
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9 |
I feel like I never have a day off |
Section 3: Psychological capital
1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree 5 = strongly agree
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No |
Question |
1 |
2 |
3 |
4 |
5 |
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1 |
I feel confident in representing my work area in meetings with management |
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2 |
I feel confident contributing to discussions about the organization's strategy |
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3 |
I feel confident presenting information to a group of colleagues |
End of the Section 3
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4 |
If I should find myself in a jam at work, I could think of many ways to get out of it |
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5 |
Right now I see myself as being pretty successful at work |
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6 |
I can think of many ways to reach my current work goals |
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7 |
At this time, I am meeting the work goals that I have set for myself |
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8 |
I can be “on my own”, so to speak, at work if I have to |
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9 |
I usually take stressful things at work in stride |
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10 |
I can get through difficult times at work because I've experienced difficulty before |
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11 |
I always look on the bright side of things regarding my job |
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12 |
I'm optimistic about what will happen to me in the future as it pertains to work |
ПСИХОЛОГИЧЕСКИЙ КАПИТАЛ КАК МОДЕРАТОР ВЗАИМОСВЯЗИ ПРОФЕССИОНАЛЬНОЙ АВТОНОМИИ И СТРЕССА НА РАБОЧЕМ МЕСТЕ: НА ПРИМЕРЕ ПАКИСТАНСКИХ ФИРМ ПО ПРЕДОСТАВЛЕНИЮ ФИНАНСОВЫХ УСЛУГ
М. Б. Шахзад
Пакистанская валютно-обменная компания, ООО, Ground Floor Mall Plaza Saddar Rawalpindi Cantt, Пакистан
В настоящее время ежегодные потери, которые страны несут из-за стресса работников, вызванного их профессиональной деятельностью, оцениваются в миллиарды долларов.
В статье рассматривается интерактивная роль психологического капитала как модератора взаимосвязи профессиональной автономии и стресса на рабочем месте. Данные для исследования получены путем опроса с временным лагом 668 сотрудников компаний, предоставляющих финансовые услуги на развивающемся рынке. Для проверки выдвинутых гипотез применялась иерархическая множественная регрессия. Полученные результаты свидетельствуют о нелинейной взаимосвязи профессиональной автономии и стресса на рабочем месте, которая описывается кривой П-образной формы. Кроме того, обнаружена отрицательная зависимость между психологическим капиталом и стрессом, причиной которого является работа. Результаты также показывают, что психологический капитал опосредует нелинейную связь между профессиональной автономией и стрессом на рабочем месте. Было выявлено, что разумный уровень профессиональной автономии может, во-первых, больше цениться сотрудниками, а во-вторых, внутренне мотивировать их, делая работу значимой, интересной, приносящей удовольствие, и, как следствие, вести к снижению стресса. При этом если у работника хорошо развиты все элементы психологического капитала, то высокий уровень автономии способствует снижению стресса, а если психологический капитал развит недостаточно, то повышение уровня автономии приводит к росту стресса.
Ключевые слова: профессиональная автономия, психологический капитал, стресс на рабочем месте, развивающийся рынок, дизайн работы.
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