Estimation of willingness and ability of conductors for ethical interaction with passengers
Features of a comparative analysis of documents describing the activities of the conductors of passenger cars in JSC "Russian Railways". Proper staff interaction with customers as an important condition for the work of any company providing services.
| Рубрика | Психология |
| Предмет | Psychology |
| Вид | статья |
| Язык | английский |
| Прислал(а) | Incognito |
| Дата добавления | 06.02.2019 |
| Размер файла | 29,8 K |
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