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Abstract

COMMUNICATIVE COMPETENCE IN PROFESSIONAL DOCTOR ACTIVITIES

Shirinyan M.V., Senior Lecturer, Institute of Linguistics and Intercultural Communication, Federal State Autonomous Educational Institution of Higher Education I.M. Sechenov First Moscow State Medical University of the Ministry of Health of the Russian Federation (Moscow, Russia).

Shustova S.V., БЯс. (Philology), Associate Professor, Perm State University (Perm, Russia).

The article deals with the peculiarities of doctor's speech behavior in “doctor patient” communication. Maturity of communicative competence at the future doctor is professionally significant qualities, the result of which is the effective communication of the doctor with the patient needed to achieve mutual understanding in dealing with not only medical and diagnostic tasks, but also personal and family problem situations that could have a significant impact on the specific disease outcome and quality of life in general. This scientific review represents theoretical principles, the features of the communicative competence of the doctor, the main psychological characteristics forming communicative competence of the doctor. The article is dedicated to characteristics of lexical means of expressing the modal meaning that has to do with possibility in doctor patient communication in the English language. The article focuses on modal verbs, as well as modal words, which express possibility in doctor patient dialogues. In particular, the analysis makes it possible to determine such phenomenon as redundancy of modals verbs and words expressing possibility within one phrase. Moreover, it is worth mentioning that different types of lexical means used to express the meaning that has to do with possibility help to mitigate the messages and to develop trust and mutual understanding in doctor patient relationships. The paper also concentrates on the formation of impersonal sentences with the use of various modal words. Further the authors draw reader's attention to the problem of the use of euphemisms in doctor-patient communication in English. The most prominent features typical of this type of communication were singled out. In particular, it is worth pointing out the use of reduced questions, reiteration, syntactic and dialogical repetitions. It is possible to conclude that various types of repetitions as well as reduced questions, dialogical repetitions are mostly used by doctors. The results obtained confirm that working doctor professional component is a productive contact skill. In conclusion the paper points out that the effectiveness of doctor-patient communication largely depends on etiquette norms in English considering the peculiarities of professional activity and tasks of the specialists. The active use of modality makes doctor-patient communication partner. Modal phrases in English proves the fact of keeping distance among communicators, the characteristic is important in English communication. Correct doctor-patient communication thanks to the use of modality allows to avoid misunderstanding, conflicts as well as reach the required results. Moreover, in the paper the authors demonstrate the opportunity of additional linguistic Interpreter in Professional Communication in Sechenov University. The education program is focused on training of highly qualified specialists in the field of intercultural professional communication and medical translation.

Keywords: communication; communicative competence; the doctor; the patient; empathy; euphemisms; communicative competence; modality; reiteration; reduced questions; syntactic repetitions; dialogical repetitions; the strategy of keeping distance.

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