Scenario planning of the customer orientation of the company
Customer orientation as a key to a strong competitive position. Application of scenario planning for adjustment and forecasting of external instability. Comprehensive analysis of the development of customer orientation of the gas distribution enterprise.
| Рубрика | Менеджмент и трудовые отношения |
| Вид | статья |
| Язык | английский |
| Дата добавления | 23.11.2022 |
| Размер файла | 482,1 K |
Отправить свою хорошую работу в базу знаний просто. Используйте форму, расположенную ниже
Студенты, аспиранты, молодые ученые, использующие базу знаний в своей учебе и работе, будут вам очень благодарны.
Подобные документы
Improving the business processes of customer relationship management through automation. Solutions the problem of the absence of automation of customer related business processes. Develop templates to support ongoing processes of customer relationships.
реферат [173,6 K], добавлен 14.02.2016Сущность CRM-систем - Customer Relationship Management. Преимущества клиенториентированного подхода к бизнесу. Формы функционирования и классификация CRM-систем. Основные инструменты, которые включает в себя технология управления отношениями с клиентами.
реферат [30,9 K], добавлен 12.01.2011Рассмотрение концепции Customer Relationship Management по управлению взаимоотношениями с клиентами. Возможности CRM-систем, их влияние на эффективность бизнеса. Разработка, реализация и стоимость проекта внедрения CRM-системы для ЗАО "Сибтехнология".
дипломная работа [5,5 M], добавлен 15.09.2012Organizational structure of the company. Analysis of the external and internal environment. Assessment of the company's competitive strength. Company strategy proposal. Structure of implementation and creation of organizational structure of management.
дипломная работа [2,7 M], добавлен 19.01.2023The audience understand the necessity of activity planning and the benefits acquired through budgeting. The role of the economic planning department. The main characteristics of the existing system of planning. The master budget, the budgeting process.
презентация [1,3 M], добавлен 12.01.2012Logistics as a part of the supply chain process and storage of goods, services. Logistics software from enterprise resource planning. Physical distribution of transportation management systems. Real-time system with leading-edge proprietary technology.
контрольная работа [15,1 K], добавлен 18.07.2009Value and probability weighting function. Tournament games as special settings for a competition between individuals. Model: competitive environment, application of prospect theory. Experiment: design, conducting. Analysis of experiment results.
курсовая работа [1,9 M], добавлен 20.03.2016CRM-система (Customer Relations Management) – автоматизированная система управления взаимоотношениями с клиентами. Преимущества CRM-систем для менеджера по продажам и для руководителя. Лучшие русскоязычные CRM-системы, их характеристика, перспективы.
презентация [967,7 K], добавлен 30.03.2014Definition of management. The aim of all managers. Their levels: executives, mid-managers and supervisors. The content and value of basic components of management: planning, organizing, coordinating, staffing, directing, controlling and evaluating.
презентация [414,2 K], добавлен 16.12.2014Analysis of the peculiarities of the mobile applications market. The specifics of the process of mobile application development. Systematization of the main project management methodologies. Decision of the problems of use of the classical methodologies.
контрольная работа [1,4 M], добавлен 14.02.2016Стратегия внедрения ERP-систем (от Enterprise Resources Planning - управление ресурсами предприятия) на российских предприятиях как средства оптимизации и поддержки бизнеса. Специфика российского сервиса и аренды: функциональные требования к ERP-решению.
реферат [204,5 K], добавлен 29.05.2009History of development the world leader in the production of soft drinks company "Coca-Cola". Success factors of the company, its competitors on the world market, target audience. Description of the ongoing war company the Coca-Cola brand Pepsi.
контрольная работа [17,0 K], добавлен 27.05.2015Характеристика особенностей одного из наиболее распространенных методов управления производством и дистрибуции - стандарта MRPII (Manufacturing Resource Planning). Концепция ERP. Функции прогнозирования спроса, управления проектами, затратами, кадрами.
реферат [17,9 K], добавлен 15.04.2011Evaluation of urban public transport system in Indonesia, the possibility of its effective development. Analysis of influence factors by using the Ishikawa Cause and Effect diagram and also the use of Pareto analysis. Using business process reengineering.
контрольная работа [398,2 K], добавлен 21.04.2014The primary goals and principles of asset management companies. The return of bank loans. Funds that are used as a working capital. Management perfection by material resources. Planning of purchases of necessary materials. Uses of modern warehouses.
реферат [14,4 K], добавлен 13.05.2013Considerable role of the employees of the service providing company. Human resource policies. Three strategies that can hire the right employees. Main steps in measure internal service quality. Example of the service profit chain into the enterprise.
презентация [338,7 K], добавлен 18.01.2015Company’s representative of small business. Development a project management system in the small business, considering its specifics and promoting its development. Specifics of project management. Problems and structure of the enterprises of business.
реферат [120,6 K], добавлен 14.02.2016Theoretical basis recruitment and selection methods: internal or external recruitment, job resume, job interview. Recruitment process design and development. Evaluation of methods of recruitment and selection on example of "Procter and Gamble".
курсовая работа [73,2 K], добавлен 03.05.2012Description of the structure of the airline and the structure of its subsystems. Analysis of the main activities of the airline, other goals. Building the “objective tree” of the airline. Description of the environmental features of the transport company.
курсовая работа [1,2 M], добавлен 03.03.2013Formation of intercultural business communication, behavior management and communication style in multicultural companies in the internationalization and globalization of business. The study of the branch of the Swedish-Chinese company, based in Shanghai.
статья [16,2 K], добавлен 20.03.2013
