Service culture as a factor of the sustainable development of the restaurant business
Defining and substantiating the need to improve the culture of service in the restaurant business. Characteristics of organizational and economic characteristics and analysis of the basic performance indicators of the restaurant group "Tabasco".
Рубрика | Менеджмент и трудовые отношения |
Вид | дипломная работа |
Язык | английский |
Дата добавления | 18.07.2020 |
Размер файла | 2,2 M |
Отправить свою хорошую работу в базу знаний просто. Используйте форму, расположенную ниже
Студенты, аспиранты, молодые ученые, использующие базу знаний в своей учебе и работе, будут вам очень благодарны.
Подобные документы
The ecological tourism agency in Lithuania which would provide sustainable tours within the country, individual and group travel tours to eco tourists, professional service and consultation. Mission and vision. Company ownership. Legal establishment.
курсовая работа [781,7 K], добавлен 11.04.2013Six principles of business etiquette survival or success in the business world. Punctuality, privacy, courtesy, friendliness and affability, attention to people, appearance, literacy speaking and writing as the major commandments of business man.
презентация [287,1 K], добавлен 21.10.2013Investigation of the subjective approach in optimization of real business process. Software development of subject-oriented business process management systems, their modeling and perfection. Implementing subject approach, analysis of practical results.
контрольная работа [18,6 K], добавлен 14.02.2016Considerable role of the employees of the service providing company. Human resource policies. Three strategies that can hire the right employees. Main steps in measure internal service quality. Example of the service profit chain into the enterprise.
презентация [338,7 K], добавлен 18.01.2015Company’s representative of small business. Development a project management system in the small business, considering its specifics and promoting its development. Specifics of project management. Problems and structure of the enterprises of business.
реферат [120,6 K], добавлен 14.02.2016Milestones and direction of historical development in Germany, its current status and value in the world. The main rules and principles of business negotiations. Etiquette in management of German companies. The approaches to the formation of management.
презентация [7,8 M], добавлен 26.05.2015Служба Service Desk та її задачі. Процеси служби Service Desk. Управління інцидентами та проблемами. Ролі і відповідальності співробітників служби. Підбір і кваліфікація персоналу. Сучасне програмне забезпечення для служби підтримки Service Desk.
реферат [338,1 K], добавлен 23.05.2015Discussion of organizational culture. The major theories of personality. Social perception, its elements and common barriers. Individual and organizational influences on ethical behavior. The psychophysiology of the stress response.
контрольная работа [27,7 K], добавлен 19.11.2012Formation of intercultural business communication, behavior management and communication style in multicultural companies in the internationalization and globalization of business. The study of the branch of the Swedish-Chinese company, based in Shanghai.
статья [16,2 K], добавлен 20.03.2013The essence, structure, оbjectives and functions of business plan. The process’s essence of the bank’s business plan realization. Sequential decision and early implementation stages of projects. Widely spread mistakes and ways for their improvement.
курсовая работа [67,0 K], добавлен 18.12.2011Evaluation of urban public transport system in Indonesia, the possibility of its effective development. Analysis of influence factors by using the Ishikawa Cause and Effect diagram and also the use of Pareto analysis. Using business process reengineering.
контрольная работа [398,2 K], добавлен 21.04.2014Impact of globalization on the way organizations conduct their businesses overseas, in the light of increased outsourcing. The strategies adopted by General Electric. Offshore Outsourcing Business Models. Factors for affect the success of the outsourcing.
реферат [32,3 K], добавлен 13.10.2011The concept, essence, characteristics, principles of organization, types and features of the formation of groups of skilled workers. The general description of ten restrictions which disturb to disclosing of potential of group staff and its productivity.
реферат [29,7 K], добавлен 26.07.2010M.A. Rothschild is a German banker and the founder of the Rothschild banking dynasty, business leader, which is believed to have become the wealthiest family in human history. A brief sketch of his life and career. Main stages of empire building.
презентация [425,6 K], добавлен 10.06.2014The concept and features of bankruptcy. Methods prevent bankruptcy of Russian small businesses. General characteristics of crisis management. Calculating the probability of bankruptcy discriminant function in the example of "Kirov Plant "Mayak".
курсовая работа [74,5 K], добавлен 18.05.2015Improving the business processes of customer relationship management through automation. Solutions the problem of the absence of automation of customer related business processes. Develop templates to support ongoing processes of customer relationships.
реферат [173,6 K], добавлен 14.02.2016Organizational structure: types of organizational structures (line organizations, line-and-Stuff organizations, committee and matrix organization). Matrix organization for a small and large business: An outline, advantages, disadvantages, conclusion.
реферат [844,8 K], добавлен 20.03.2011Critical literature review. Apparel industry overview: Porter’s Five Forces framework, PESTLE, competitors analysis, key success factors of the industry. Bershka’s business model. Integration-responsiveness framework. Critical evaluation of chosen issue.
контрольная работа [29,1 K], добавлен 04.10.2014Определение и сущность Business Intelligence. Возможности BI-систем и оценка их функционала, используемые методы и роли. Характеристика, миссия и цели организации, анализ ее макросреды. SWOT-анализ исследуемого автосалона и оценка его внешней среды.
курсовая работа [231,1 K], добавлен 20.06.2014Предпосылки и история создания модели делового совершенства Европейской премии по качеству "Business Excellence"; фундаментальные концепции и уровни совершенства. Сравнительная характеристика качества продукции одного вида по группам показателей качества.
курсовая работа [1,6 M], добавлен 22.06.2013