Management and My Personal Management Skills and Style
The concept of governance. Defining the basic functions of the manager of the enterprise. Examples of managerial skills manager. Factors assess the effectiveness worker. Requirements for the manager. Internal quality manager. Management style.
|Рубрика||Менеджмент и трудовые отношения|
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Management and My Personal Management Skills and Style.
Before speaking about the manager and his functions, it is necessary to enter "Management" concept.
Management is the independent kind of professional work directed on achievement during any economic activity of the firm operating in market conditions, certainthe planned purposes by rational use material and labour resources with application of principles, functions and methods economic and management's mechanism.This concept narrower also is applied only to management social - economic processes at a level of the firm operating in market conditions, though recently it began to apply in the USA and concerning not enterprise organizations.
If we will open definition of "management" we will see, that in it enters: Studying the market (demand, consumption), or marketing and forecasting;
Production with the minimal expenses and its realization with the maximal profit;
Management of the personnel, knowledge of sociology, psychology, and also the analysis of the information and development of programs for achievement. In little firms this role is carried out by director, and in large firms - the manager (the organizer operating, the head). With one the sides, in connection with a multilevel control system director cannot finish the decisions itself and to supervise their performance on lower steps, besides, at him is a lot of another matters, more global problems. On the other hand, the professional manager will solve many problems frequently better then director. So the manager is the major the person in firm. I want to give one one example: In 1981г. Company " Crysler " has invited to a post of the operating known professional-manager Lee Iacocca. An essence of the transaction consisted in that "Crysler" in 1980. Has suffered losses at a rate of 1.1 billion dollars, having appeared on bankruptcies. Then Iacocca occupied this place in the list of the most succeeding businessmen. Iacocca did not agree in any way on transition in "Crysler" despite of the fantastic salary, offered to him. Disagreements consisted in the rights His managements on "Crysler". While these rights have not been guaranteed, Lee Iacocca did not want to hear about transition. Eventually on "Crysler" workers agreed with that it is better to give the unlimited rights to the person knowing, how to remove the company from crisis, than to lose prestige, and then and the company. Also what? After decline "Crysler" has achieved the highest level manufactures and qualities of cars for all history of the existence, for three years. Year by year began to win an additional share American and the world market.
This example shows us the trade, personal management skills and stile of the good manager, and that is show us how much important professional in business can be. But to achieve a high level in management it is necessary precisely the nobility the functions and that is meant them. The term “manager” has enough wide circulation and. It is used with reference to:
To the organizer of concrete kinds of works within the limits of separate divisions
Or program -target groups;
To the director as a whole or his divisions (managements, branches, departments);
To the head in relation to subordinates;
To the manager of any level of management;
Being guided by modern methods,
Of the manager of any level are made great demands. It is possible to allocate some roles in which the manager acts.
From him in particular it is required:
Presence of the general knowledge in the field of operation of business;
Competence of a question of the "know-how" of that branch
Manufactures to which the firm by the form and to character of the concerns activity;
Possession not only skills of administration, but also Businesses, skill to own a situation in the markets to show the initiative and actively to redistribute resources of firm in most favourable spheres of application;
Acceptance of the proved and competent decisions on the basis of the coordination with subordinate heads and workers and distribution of participation everyone in their execution.
As acceptance of the administrative decision is a difficult process.
Nevertheless the major requirement to the manager of any level is skill to operate people. What means to operate people? To be good manager you should be the psychologist. To be the psychologist - it means to understand people and to respect them. Language will help with many respects. Having investigated the manager can understand this language is better to people, their actions, than they are proved, can achieve a mutual consent, trust people, is the most important.
Besides the good manager should be both the organizer, and the friend, and the teacher, and the expert directed by problems, both the leader, and the person who is able to listen to others... And all that is beginning only. Manager should know perfectly direct subordinates, his abilities and an opportunity performance of concrete work charged by him. The manager should know conditions, connecting the enterprise and workers and purpose, functions of firm.
The manager should be the leader, worthy imitations. This it is necessary to stop and tell more in detail. The main task of manager - to make business, to achieve collective work. Good manager always worry and interests of all firm. He aspires to balance interest of group, interests of “Boss” and other managers. He tries to find time for training. He should have interest of human needs too.
Working definition of ability effectively to operate it is necessary to give other roles of the manager will be revealed. Being based on data before eleven factors it:
Ability to operate itself;
The precise personal purposes;
An emphasis on constant personal growth;
Skill to solve problems;
An ingenuity and ability to innovations;
High ability to influence on associates;
Knowledge of modern administrative approaches;
Ability to supervise;
Skill to train and develop subordinates;
Ability to form and develop effective working groups.
As each administrative problem shows those or others concrete requirements, it would be wrong to consider, that each of factors in an equal measure concerns to any situation. However they really provide a basis for an estimation with each worker of the opportunities in relation to requirements of their work. When any from this skills and abilities are absent at the manager, there is a restriction.
The majority of us is put forward in heads or moves ahead on steps of a management, becomes many other things responsible for work, owing to that that we before especially well performed own work. Being the expert - the financier, the electronician, the technologist, the realtor - once we become the heads responsible for work of other professionals. Being the advanced heads of departments and divisions, once we become in the chapter of the company as a whole.
There is an opinion, that the leader are born, instead of become. If the expert successfully supervised over group, that, owing to natural skills and intuition, he will successfully cope with a management of a department. If he was put forward as the head of a department can quite cope with work of director.
The paradox consists that from the moment of our promotion professional qualities owing to which us have noticed though do not lose the importance, but any more are not so actual. In other words, our success of work at a new level will be provided mainly owing to the new skills which are distinct from what have provided success in the past.
In competence of the head it is conditionally possible to allocate three levels - communicative, management and leader, each of which covers the circle of knowledge and skills.
Communicative competence is base for the head as words and language the bodies organized (well or badly) in speech, play a role of the instrument of work in activity on management of other people. In my opinion, the central element of communicative competence of the head is skill to put forward and defend the purposes in positive the form, overcoming impulsive reactions as own, and others in the form of aggression, a manipulation and passivity. This skill is very important for maintenance of leadership in business interaction.
Management competence bases on authority of a post and in relation to subordinates is shown in effective and competent use by the head of those imperous powers with which he was allocated with the organization. The head not only has the right, but should motivate and stimulate work of subordinates on a regular basis: to put the purposes and to give orders, to spend assemblies and meetings, to supervise, criticize in case of mistakes and to correct actions, to estimate work and to encourage success.
Leader's competence of the head, unlike management, is based on interpersonal authority. In opinion of other people (and not only subordinates) the leader is behind what they are ready to go there, where if even have wanted, they would not dare to go alone.
As a conclusion I want to say: Modern theories prove, that person becomes manager, but not borns. Knacks only help manager from birth, from leader necessary knowledge and skills. Receiving knowledge and personal skills and style took much time of training during the work. There is not one common ideal style of management, and there is a spectrum styles from not democratic to democratic. Each manager has preferable style of management, but in dependences on situation the correcting of style of management is possible to be.
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